Care insurance guidance, advice and other support

With over 30 years experience of insuring care homes, our in-house care sector experts understand the issues facing your business. That’s why, as well as providing specialist care insurance cover at competitive premiums, we offer you a complete package of guidance and advice that’s there to give you support when you need it.

Award winning risk management advice*

 Bespoke risk management reports produced by our experts, helping you understand and meet your legal and regulatory requirements

 100% of our care insurance policyholders are extremely or very satisfied* with the technical expertise, professionalism, quality of advice given and explanation of risk improvements required

 Access to Ecclesiastical Risk Services– our fully independent risk assessment consultancy.

Access to guidance notes and advice

 Detailed care-specific guidance notes written by our in-house experts – giving you best practice advice on common issues around health & safety, risk assessment, training and more

 Access to a free 24-hour helpline offering legal advice and counselling service for employees.

Expert valuations service

 Specialist buildings insurance valuation service helping you to reduce the risk of under or over-insurance. Our valuation service may be available at no additional charge subject to eligibility

 Our in-house team of expert surveyors have extensive experience valuing everything from children’s homes to homes for dementia and mental illness

 100% of care customers are satisfied with our valuations service – 95% extremely or very satisfied.*

 *Winners of the British Insurance Awards Risk Management category, 2008