Making a claim

By reporting your claim immediately, we will be able to provide you with the best possible service. We have made the process of reporting a claim as simple as possible by removing the need to complete a paper-based claim form.

You can make your claim in any of the following ways:

Call us on 0845 603 8381 - 24 hours a day, 7 days a week

Claim online by completing our online claims form
Email us at claims@ecclesiastical.com
Fax us on 0845 602 2869

For motor claims call 0800 246 817 or email claims@theclaimscentre.net

Enquiries about existing claims can be made from 8am to 6pm, Monday to Friday (excluding bank holidays).

If you have hearing difficulties, please call between 8am and 6pm when we’ll be able to help you. Or claim in any of the other ways we provide.

If you have any suggestions about how we could improve our service, or if you’re not satisfied with the way we have dealt with a claim and would like information about our complaints procedure, please contact:

Claims and Risk Services Director
Ecclesiastical
Beaufort House
Brunswick Road
Gloucester
GL1 1JZ

Claims

Making a claim

The Ecclesiastical claims difference

Make a claim

Our 98% satisfaction score among customers who make a claim is not enough for us, which is why we’re proud that 92% say they’re extremely or very satisfied with our claims service.'

Source: Ecclesiastical Claims satisfaction survey, 2009

Make a claim

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Ecclesiastical Insurance Office plc. (EIO) Reg. No. 24869. Ecclesiastical Insurance Group plc. (EIG) Reg. No. 1718196. Ecclesiastical Life Ltd. (ELL) Reg. No. 243111. Ecclesiastical Investment Management Ltd (EIM) Reg. No. 2519319. Ecclesiastical Financial Advisory Services Ltd. (EFAS) Reg. No. 2046087. Ecclesiastical Services Ltd. (ES) Reg. No. 1811698. E.I.O. Trustee Ltd Reg. No. 941199. All companies are registered in England at Beaufort House, Brunswick Road, Gloucester, GL1 1JZ, UK. EIO, ELL, EIM & EFAS are authorised and regulated by the Financial Services Authority and are members of the Financial Ombudsman Service. EIO & ELL are members of the Association of British Insurers and EIM is a member of the Investment Management Association.